Terms of Use

Terms of use

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEB SITE.

BY USING THIS WEB SITE YOU AGREE TO BE BOUND BY AND ACCEPT, WITHOUT MODIFICATION, THE TERMS, CONDITIONS AND NOTICES PUBLISHED ON THIS WEB SITE (the “Terms”). IF YOU DO NOT AGREE WITH THESE TERMS, THEN YOU ARE NOT AUTHORISED TO USE THIS WEB SITE.

These Terms apply both to your use of, and to all Internet traffic visiting, this Web site. The site owner reserves the right, in its sole, absolute and unfettered discretion, to modify, alter or otherwise update these Terms at any time. Such modifications, alterations or updates shall be effective immediately upon posting. By using this Web site after posted such modifications, alterations or updates, you agree to be bound by such revised Terms.

This Web site will permit you to link to many other web sites that may or may not be affiliated with this Web site and/or with THE SITE OWNER, and that may have terms, conditions and notices of use that differ from, or contain terms, conditions and notices in addition to, the Terms specified on this Web site. Your access to such web sites through links provided on this Web site is governed by the terms, conditions, notices and policies of use of those web sites, not this Web site. Unless expressly stated otherwise, THE SITE OWNER shall not be responsible for the operation of, connection to or content of those web sites.

THE SITE OWNER does not guarantee the transmission or processing of any information or on-line activity or transaction submitted to this Web site. The transmission of any information does not mean the on-line activity or transaction has been accepted or rejected, but merely indicates that a transmission has been initiated. All on-line activities and transactions are subject to written confirmation, whether in electronic form or otherwise. Furthermore, the level of service available on and from this Web site may vary, and this Web site may be inaccessible or “down” for periods of time. THE SITE OWNER reserves the right to suspend or discontinue this Web site, in whole or in part, for business or technical reasons. However, THE SITE OWNER’s services may be accessed through traditional means, such as via telephone or through regular post.

TRADEMARKS,COPYRIGHTS AND RESTRICTIONS

All rights reserved. All content on this Web site, including, but not limited to text, code, images, illustrations, audio clips and video clips, is protected by copyrights, trademarks, service marks, and/or other intellectual property rights (which are governed by UK, EU, US and world-wide copyright laws and treaty provisions, privacy and publicity laws, and communications regulations and statutes), and are owned and controlled by THE SITE OWNER, and/or its affiliated or related entities, associates or partners.

Content on this Web site or any web site owned, operated, controlled or licensed by THE SITE OWNER’s affiliated or related entities, associates or partners, is solely for your personal, non-commercial use. You may print a copy of the content, but you may not modify, copy, display, perform, reproduce, republish, license, create derivative works from, transfer, upload, post, transmit, distribute, sell and/or exploit the content or information in any way (including by e-mail or other electronic means), or any software involved in utilising such content or information, for commercial use without the prior written consent of THE SITE OWNER,

Without the prior written consent of THE SITE OWNER your modification of the content, use of the content on any other web site or networked computer environment, or use of the content for any purpose other than personal, non-commercial use, violates the rights of owners of THE SITE OWNER, and/or its affiliated or related entities’, associates’ or partners’, or any company’s or companies’

DISCLAIMER OF WARRANTIES AND LIABILITY

ALL CONTENT ON THIS WEB SITE IS PROVIDED “AS IS” AND “AS FOUND” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. OTHER THAN THOSE WARRANTIES WHICH, UNDER UK AND EU LAWS APPLICABLE TO THESE TERMS, ARE IMPLIED BY LAW AND ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION. THE SITE OWNER, AND/OR ITS AFFILIATED OR RELATED ENTITIES, ASSOCIATES, OR PARTNERS, DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND INFRINGEMENT. NEITHER THE SITE OWNER, AND/OR ITS AFFILIATED OR RELATED ENTITIES, ASSOCIATES OR PARTNERS WARRANTS THAT THE FUNCTIONS CONTAINED IN THIS WEB SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVER THAT MAKES THE CONTENT AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE CONTENT THAT YOU ACCESS ON THIS WEB SITE IS SOLELY FOR YOUR CONVENIENCE, INFORMATION AND TRANSACTIONAL CAPABILITY ONLY.

THE SITE OWNER DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS WEB SITE, OR AS TO THE RELIABILITY, ACCURACY OR CURRENCY OF ANY CONTENT INFORMATION, SERVICE AND/OR MERCHANDISE ACQUIRED PURSUANT TO YOUR USE OF THIS WEB SITE. THE SITE OWNER ATTEMPTS TO ENSURE THAT THE CONTENT THAT YOU ACCESS ON THIS WEB SITE AT ANY ONE TIME IS ACCURATE. HOWEVER, THE CONTENT MAY INCLUDE INACCURACIES, TYPOGRAPHICAL ERRORS AND OMISSIONS. THE SITE OWNER WILL DO ITS BEST TO CORRECT ERRORS AND OMISSIONS AS QUICKLY AS PRACTICABLE AFTER BEING NOTIFIED OF THEM. CHANGES ARE PERIODICALLY MADE TO THE CONTENT THAT YOU ACCESS ON THIS WEB SITE WITH ADDITIONS, DELETIONS AND AMENDMENTS OCCURRING THERETO AND IMPROVEMENTS AND/OR CHANGES MAY BE MADE TO THE FUNCTIONALITY, DESIGN OR LAYOUT OF THIS WEB SITE.

YOU EXPRESSLY AGREE THAT USE OF THIS WEB SITE IS AT YOUR SOLE RISK. YOU (AND NOT THE SITE OWNER) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION OF YOUR SYSTEM. YOU EXPRESSLY AGREE THAT NEITHER THE SITE OWNER, AND/OR ITS AFFILIATED OR RELATED ENTITIES, ASSOCIATES OR PARTNERS, NOR ANY PERSON OR ENTITY INVOLVED IN THE CREATION, PRODUCTION AND DISTRIBUTION OF THIS WEB SITE, IS RESPONSIBLE OR LIABLE TO ANY PERSON OR ENTITY WHATSOEVER FOR ANY LOSS, DAMAGE (WHETHER INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL), LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER WHATSOEVER BASED UPON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE ARISING OUT OF OR RESULTING FROM THE USE OR ATTEMPTED USE OF THIS WEB SITE OR ANY OTHER LINKED SITE, EXCEPT IN RELATION TO LIABILITY, LOSS AND DAMAGE FOR DEATH OR PERSONAL INJURY FOR WHICH NO LIMIT APPLIES.

THE SITE OWNER,AND/OR ITS AFFILIATED OR RELATED ENTITIES, ASSOCIATES OR PARTNERS, SHALL ONLY BE LIABLE FOR DIRECT LOSS ARISING OUT OF OR RESULTING FROM THE USE OF THIS WEB SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, UP TO A MAXIMUM OF THE TOTAL VALUE OF THE TRANSACTION UNDER WHICH THE CLAIM ARISES FOR ANY ONE EVENT OR SERIES OF CONNECTED EVENTS.

THIS LIABILITY SECTION APPLIES ONLY AND TO THE GREATEST EXTENT PERMITTED BY LAW.THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

FOR THE AVOIDENCE OF DOUBT.  NOTHING CONTAINED WITHIN THIS SITE CAN BE CONSIDERED A RECOMMENDATION FOR A COURSE OF ACTION OR ENDORSEMENT OF A PRODUCT, SUPPLIER OR SERVICE.  QUALIFIED AND PROFESSIONAL ADVICE SHOULD ALWAYS BE CONSULTED WHEN CONSIDERING A FINANCIAL INVESTMENT.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless THE SITE OWNER, its associates or partners, and its and their officers, directors, employees, affiliated or related entities, agents, subcontractors, suppliers and licensors from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation by you of these Terms.

THIRD PARTY RIGHTS

These Terms are for the benefit of THE SITE OWNER, its associates or partners, and its officers, directors, employees, affiliated or related entities, agents, subcontractors, suppliers and licensors. Each of these individuals or entities shall have the right to assert and enforce these Terms directly against you on its or their own behalf.

LINKS

This Web site may contain links to other web sites (“Linked Sites”). The Linked Sites are provided for your convenience, information and, in some cases, transactional capability, only and, as such, you access them at your own risk. The content of any Linked Sites is not under the control of THE SITE OWNER, and THE SITE OWNER is not responsible for, and does not endorse, such content, whether or not THE SITE OWNER is affiliated with the owners of such Linked Sites.

LAW AND JURISDICTION

This Agreement (and any disputes, claims or proceedings of whatsoever nature arising out of or in any way relating to the use of this Web site is governed by and shall be construed in accordance with the laws of England. You hereby consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of this Web site. Those who choose to access this Web site from outside the United Kingdom are responsible for compliance with local laws, if, and to the extent that, local laws are applicable. You may not use or export materials or content contained on this Web site in violation of UK and EU export laws and regulations.

If any provision of these Terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and THE SITE OWNER either as a result of this Agreement or your use of this Web site.

ENTIRE AGREEMENT

The provisions of these Terms, and each obligation referenced herein, represent the entire Agreement between THE SITE OWNER and you and supersede any prior proposals, agreements or understandings (whether oral or written) not incorporated herein. In the event that any inconsistencies exist between these Terms and any future published terms, conditions and notices of use or understanding, the last published Terms or terms, conditions and notices shall prevail.

A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

ANY RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED BY THE SITE OWNER.

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Customer Reviews

Open Living was one of the last suppliers we discovered, but we were taken by their great range of windows, doors and lanterns as well as their sales team. Diane walked us through the many options but also listened to our preferences. Rather than steering us toward the most expensive option they were usually able to offer a choice on each aspect and the pricing was very transparent and competitive. Excellent quality ranges of windows, doors and lanterns. We opted for the Origin bi-fold doors, Origin aluminium windows and Atlas roof lights, all superb build quality/spec and great colour options. The installation team led by Danny and backed up in the office by the all-knowing Marsha and Linda were efficient, thorough and a pleasure to have on-site, coordinating well with our builder. Our neighbours also used Open Living before us and had a few issues at installation, but we believe these were mainly due to a supplier issue. All our windows, doors and roof lights went in as planned, well secured and sealed, with no damage. The only little point of feedback on their whole process is that the final quote and specification can spread across more than one document which did add a little uncertainty. This meant we had to double-check exactly what was coming. An all-inclusive final statement of all the options would be good. However, with a little bit of checking everything did come exactly as expected and we are extremely happy with the finished project.We would definitely recommend Open Living.
Paul E.
Paul E.
11:21 29 Aug 20
Fantastic service, great customer care. 5****
Angela I.
Angela I.
08:40 02 Jul 20
Good staff ,great fitters excellent product!
Paulo R.
Paulo R.
17:45 07 Jun 20
Open Living installed Origin bi-folding doors for our home. Their quality and service has been excellent throughout. Very trustworthy company. Right from the start, they provided good advice to help us select the right doors for our home; their quote was very competitive; their customer service was excellent throughout as they kept us updated on progress. The quality of the doors and the installation has been top-notch. Would highly recommend.
Kinjal P.
Kinjal P.
11:06 05 Jun 20
Bought a bifold door for our house extension. Great quality products and fantastic service. Very happy with Open Living
Ajith S.
Ajith S.
14:37 21 May 20
We have just had are bifolding doors fitted,We're over the moon. Marsha is very helpful and friendly. Service was great 😀Would recommend open living.Geoff
Geoff P.
Geoff P.
10:01 18 May 20
Open living installed our ORIGIN bi-fold doors about a year ago now. The fitters were great guys with really good standards. We are so pleased with our installation. It’s great 👍
Phil B.
Phil B.
22:48 02 May 20
We purchased 1 set of bifold and 1 set of French patio doors, both Origin. Sales approach and customer service was excellent. Fitting and installation also excellent. Can't fault the product, either. Would have been 5 stars if it wasn't for an issue we had around the height of the threshold, which turned out to be much higher than we wanted/were expecting. This issue was resolved in a satisfactory way after discussion. Would definitely recommend, but my advice is to make sure the threshold height for patio doors is agreed at the survey and written on the paperwork before parting with any money.
Ashley B.
Ashley B.
07:52 10 Mar 20
Lovely people to do business with, we bought some BiFold doors and a window from OpenLiving. We did have a couple of minor teething issues once fitted but these were dealt with quickly and without fuss. Recommended!
Dino L.
Dino L.
14:03 28 Sep 19
I looked into a number of companies before deciding on Open Living in Letchworth for our bifold doors. I wanted the bifolds to be from a manufacturer that was very regarded, and Origin (though Open Living can also supply from Schuco and some other suppliers) certainly fall in that camp. I also liked the fact that Open Living were close to home, which made repeated visits to their showroom easy to make. Throughout the process, Linda and Marsha were professional and courteous and I would thoroughly recommend anyone who is looking to get bifolds to put OpenLiving Ltd on their shortlist.
Roy
Roy
16:16 04 Jul 19
So far I have ordered 12.5m sliding doors, 1 set of aluminium bi-folds and 5 windows from Open Living. The fitters are all great guys, and they take time to do a good job.The service and the products supplied have been excellent. I will be ordering more windows and do not hesitate to recommend them.
jeff H.
jeff H.
11:30 17 May 19
Had some OW80 windows that were fitted some time ago (by other installers, who had lost the cill caps). Marsha kindly helped me get some replacement items from Origin despite there being no financial incentive for open living to do so. Assistance has been very much appreciated and would highly recommend.
Mark I.
Mark I.
07:32 13 Mar 19
Great service and choice of products. Highly recommend Open Living
Allison M.
Allison M.
11:11 10 Dec 18
Great service from start to finish. The origin windows and doors look fab. Can highly recommend.
Emma G.
Emma G.
11:15 27 Nov 18
Great price on a roof lantern. Installed on schedule.
Niall R.
Niall R.
14:51 31 Oct 18
Great Service from start to finish. Communication was great. The fitting team were first classWw will recommend and use again in the future.
Asa H.
Asa H.
18:30 04 Sep 18
Superb all roundMarsha was polite and informativeThe system itself is sleek and works greatThe fitter I had was polite and very effective, clean and professionalAnd the price was not only reasonable but the cheapestI genuinely don’t know why you would opt for a more expensive system or company when the origin system provided by this company does it allSuper happy and will use on other properties I haveUse these guys, awesome 3772.00 for 3 leaf fitted in a week!! Immense !LukeBishops Stortford
luke J.
luke J.
18:33 18 Aug 18
Great service and brilliant product. Really happy with how the house now looks. Couldn’t recommend them any higher.
Stuart C.
Stuart C.
18:06 23 Jun 18
Had a great experience with Open Living. We had a 6m run of Origin bi-fold doors, an Atlas sky light some upvc windows installed. Customer Service and communication was good throughout, the installation guys did a good job and their technical guy was helpful with determining levels so we could achieve a level and flush threshold on the door. On top of this they were by far the lowest priced installer we found for the Origin doors which we had quoted by another three suppliers. Would recommend to others and will use again.
Richard N.
Richard N.
20:02 22 Jun 18
Great customer service from start to finish. Very helpful and competitive price.Installation was fast and of good standard.Would highly recommend Open Living.
Noleen P.
Noleen P.
11:15 06 Jun 18
We weren't quite sure what bi-folding doors would be best but all the options were clearly and concisely laid out before us and some great solutions suggested to the issues we hadn't been able to work out on our own or with our builder. The showroom has lots of choice, brilliantly set out. We decided that Open Living would install our doors and they came and did a wonderful job.Looking forward to the spring to really get our new "open living" lifestyle underway!!
Paul S.
Paul S.
17:26 27 Feb 17
We have a corner bifold set, great installation thank you!
Kate B.
Kate B.
19:25 11 Jun 16